Review policy

Last updated: 7 November 2026

Customer reviews help people choose with confidence, so we keep ours genuine. This policy explains how reviews on techmarket.co.uk are collected, checked and shown.

Who can leave a review

Only customers who bought the item from us. A few days after an order is dispatched we email a private review link for that purchase, with at most one reminder. You can unsubscribe from these emails at any time.

Fake and paid reviews are not allowed

We never write, buy or ask anyone to write reviews, and our staff and their families do not review our products. We do not offer discounts, prizes or any other reward for leaving a review, and we never only invite happy customers.

What we publish

We publish positive and negative reviews alike, and we never change what a customer wrote. We hold back a review only if it contains personal details (such as a phone number or address), links or adverts, abusive language, or looks like spam, a duplicate or unrelated to the product. Photos are checked by a person before they appear, and location data is removed from every photo.

“Verified purchase”

This badge means the review is linked to a real Tech Market order for that item. Some older reviews were collected through our previous review system; they show the badge only where we could match them to an order.

Ratings

The score shown is the simple average of the star ratings from all published reviews for that product.

Reporting a review

Use “Report” on any review, or email feedback@techmarket.co.uk. A person checks every report, and any review found to be fake or misleading is removed. If your own review was not published and you disagree, email us and we will look at it again.

Your name is shown as your first name and the first letter of your surname, or as “Verified customer” if you choose. See our privacy policy for how we handle your information.