01. Find your order
Have your order number and purchase email to hand.
ORDERS / CUSTOMER SUPPORTChanged your mind?
Changed your mind?
We're here to help.
Need to cancel an order? Contact our team quickly and we'll check whether it has already been processed or dispatched.
Contact our team ↗Contact us as soon as possible.
Include your order number, the email address used at checkout and a brief request to cancel. Cancellation cannot always be guaranteed once an order is being prepared or has shipped.
A straightforward way to request a cancellation.
02. Get in touch promptly
Use our contact form or email info@techmarket.co.uk, making it clear that you want to cancel.
03. We'll confirm next steps
If the order is already dispatched, our returns process and applicable consumer cancellation rights still apply.
Good to know.
Can I cancel after dispatch?
If your order is already on its way, contact us for guidance. You may have statutory cancellation rights and rights under our published returns policy.
Will I receive a refund?
Where a cancellation or return is eligible, refunds are processed according to our returns policy and UK consumer law.
Can I refuse delivery?
Please contact us first rather than relying on refusal of delivery; this helps us give you the appropriate return instructions.
Need help with an order?
Smart Tech. Better Prices.
Get in touch ↗Still have a question?Our UK team is here Monday to Friday, 9am to 5pm.